Terms & Conditions
FPR EVENT SOLUTIONS TERMS & CONDITIONS RENTAL AGREEMENT
1274 SW Biltmore St, Port St. Lucie FL 34983. United States.
Estados UnidosThis is a rental contract: By accepting the equipment and services outlined in this contact, you acknowledge that you have read, understood, and agreed to the terms and conditions contained within. It is essential to familiarize yourself with the specific details and any unique requirements to avoid any misunderstandings regarding your obligations. By Signing below, you confirm your acceptance of this contract and acknowledge that you are bound by its terms and conditions.
Quote and Order Confirmation: After receiving your quote, please carefully review the details to ensure everything is accurate, including:
· Dates & times
· Contact phone numbers
· Address
· All rental Items
Once you confirm the contract, you may make changes (additions or deletions) up to the full payment date, which is 7 days before the delivery date. Please note that orders are not confirmed until:
· A signed contract is received
· Full Payment is made
We encourage you to double-check your quote and confirm your order promptly to ensure a smooth and successful rental experience.
Product availability: Our equipment is available on a first-come, first-served basis. We highly recommend securing your rental items as early as possible to ensure availability. Once we have reached our maximum capacity for a particular date, we will no longer accept deposits or bookings. Please plan ahead and book early to avoid disappointment.
Cancellations: Please note that once the contract is signed and your event date is scheduled, we reserve the specified rentals and services exclusively for your event. As a result, we turn away other clients who may have requested the same items for the same date. Therefore, deposit payments become non-refundable to compensate for the lost business opportunities. We appreciate your understanding in this matter.
Setup & Breakdown Services: Please note that setup and breakdown services are available for an additional fee. This service is only included for select items, Including: Tents, Stages, Dance Floors, Pipe & Drape.
All other rental items are not included in the setup and breakdown service. If you require this service, please provide a detailed diagram indicating the layout and placement of the items. This will ensure a smooth and efficient setup and breakdown process.
Will Call / Customer Pick up Rental Requirements: To ensure safe and secure transportation, please note the following requirements:
· Rentals must be picked up in a secure vehicle.
· Bulky orders require a full-size pick up with a tailgate or an enclosed vehicle with moving blankets and tie-down.
· Customers are responsible for providing their own moving supplies (e.g., blankets, straps).
· Customers are also responsible for securing items to their vehicle.
· FPR Event Solutions is not responsible for securing vehicle doors or trunks.
· FPR Event Solutions is not liable for any damages that may occur during loading or unloading to your vehicle.
· Pick-ups arriving in rainy weather or without appropriate supplies will be denied, and no refund will be issued.
Please prepare accordingly to ensure a smooth and successful pick-up experience.
Late Returns: Will incur and additional daily charge. If items are not returned within three days of the scheduled return date, and we are unable to contact the customer, we will assess replacement fees and charge the credit card on file. Please be aware that no refunds will be issued for replacement fees. We stress the importance of timely communication to avoid any additional charges. Please keep us informed of any changes or issues with your rental schedule.
Damage Waiver:
Covers: Unintentional and accidental damage to the rental property (up to the amount of the waiver fee)
Does not cover: Lost or stolen items.
- If damage exceeds the waiver fee amount, the customer will be billed for the difference.
- if any items are not returned, the customer's credit card on file will be charged for the full replacement cost.
- If returned items were previously charged for, the customer will receive a refund for the charged amount.
Last-Minute Orders: Any orders placed and/or confirmed within 5 days of the event date are considered last-minute orders. This applies to all orders, including walk-in, will call, and delivery orders. To ensure timely fulfillment, an 18% Rush Service Fee will be added to the invoice. This fee enables us to prioritize and expedite the processing of your order.
Heavy Load-in Equipment: Client agrees that if heavy equipment/ Machinery May be used to transport our equipment to job site over grass , soft soil, asphalt or any surface , FPR Event Solutions will not be responsible for replacing any damage caused by said machinery.
Hurricane Weather Policy - At FPR Event Solutions, the safety of our clients, staff, and equipment is our top priority. In the event of hurricane weather, we will follow the guidelines outlined below:
Cancellation/Postponement: If a hurricane watch or warning is issued for our service area, clients may postpone or cancel their rental order.
If cancellation is decided. We will offer 100% store credit towards another rental order.
Equipment Safety: We will not install or maintain equipment in hazardous weather conditions, including strong winds, heavy rain, or lightning.
Client agrees to secure and protect equipment from damage during hurricane weather.
Rescheduling: Events postponed due to hurricane weather will be rescheduled for a mutually agreeable date, subject to availability.
Client will work with FPR Event Solutions to reschedule the event as soon as possible.
Refunds: No refunds will be issued for events cancelled or postponed due to hurricane weather.
Client may apply payments to a rescheduled event.
Communication: FPR Event Solutions will maintain open communication with clients throughout the hurricane weather event.
Clients are responsible for monitoring weather updates and notifying FPR Event Solutions of any changes.
Force Majeure: FPR Event Solutions will not be liable for any damages or losses resulting from hurricane weather, including but not limited to equipment damage, loss of revenue, or personal injury.
1. All "EQUIPMENT" rented is property of FPR Event Solutions and must be covered in full replacement value with renters insurance. The "RENTER" must show proof of named additional insured to FPR Event Solutions with an updated certificate of insurance form.
2. During the rental period set forth on the attached invoice and at ALL times when the "EQUIPMENT" is in the custody of "RENTER", "RENTER" shall maintain the "EQUIPMENT" in good condition.
3. "RENTER" hereby assumes responsibility for the "EQUIPMENT" and agrees to compensate FPR Event Solutions for the full value of any item not returned in a timely manner or returned in a damaged or broken condition due to any cause whatsoever. "RENTER" further agrees to compensate FPR Event Solutions with “Additional Rent” for the period of time during which any item is unusable as a result of any need to replace or repair any such item.
4. "RENTER" agrees to pay for the full period of time in which the equipment is out of the custody of FPR Event Solutions. No allowance will be made for items.
5. If "RENTER" defaults on any item, covenant or condition contained herein, or in punctually satisfying any rental fee or other obligation, or a writ of execution shall be issued in any proceeding against the renter whereby said equipment may be seized or taken, or if a proceeding in bankruptcy, receivership or insolvency shall be instituted by or against the "RENTER", or if "RENTER" enters into any arrangement with its creditors, or in the event that any judgment is obtained against the renter, then and in any such event, FPR Event Solutions shall have the right to terminate this agreement and retake immediate possession of the equipment where FPR Event Solutions or its agent may enter upon any premises where said Equipment may be, and may remove the same, with or without force and with or without notice of intention to retake the same, without being liable in any suit, action or other proceedings.
6. The "EQUIPMENT" is and shall remain at all times the sole and exclusive property of FPR Event Solutions.
7. "RENTER" agrees to pay all attorney fees and costs incurred by FPR Event Solutions in protecting its rights or property arising under this Agreement, the Invoice, or in any other action or proceeding against "RENTER".
8. The acceptance of all returned "EQUIPMENT" by FPR Event Solutions is not a waiver by FPR Event Solutions of any claims that it may have against the "RENTER", nor a waiver of claims for latent or patent damages to the Equipment. FPR Event Solutions reserves the right to charge the "RENTERS" credit card for any lost, damaged, or overdue equipment or pursue any other avenue afforded to it by law. The acceptance of any rent or other payment, or any portion thereof, after a default by "RENTER", shall not be deemed to operate as a waiver of FPR Event Solutions right to enforce the payment of rent or other payments herein provided for, or to terminate this "AGREEMENT" and recover possession of the "EQUIPMENT". The failure to insist upon strict compliance with any term of this "AGREEMENT", even after a breach of any provision or after default, shall not be construed as a waiver of any of FPR Event Solutions' rights.
9. No term, representation, or warranty, express or implied, not herein set forth in writing shall bind FPR Event Solutions.
10. The "RENTER" agrees not to pledge, mortgage, or in any way encumber the "EQUIPMENT".
11. "RENTER" expressly agrees to indemnify FPR Event Solutions from and against any and all claims, demands, costs, and judgments arising out of connected with, or resulting from the operation, possession, or use of any "EQUIPMENT". "RENTER" shall promptly notify FPR Event Solutions of any accident involving the "EQUIPMENT".
12. "RENTER" may only extend the rental term with 2 days prior advance written consent of FPR Event Solutions.
13. Together with the invoice, this "AGREEMENT" contains the entire understanding between the parties and may not be modified except by another agreement in writing and signed by both parties to this "AGREEMENT".
14. All "EQUIPMENT" is rented “AS IS.” "RENTER" has the right to examine any equipment prior to rental. FPR Event Solutions does not guarantee, assume responsibility, or make any representation regarding "EQUIPMENT". Once the "EQUIPMENT" is delivered, "RENTER" assumes all risk in the use, operation, and transportation of the "EQUIPMENT". "RENTER" shall be solely responsible for compliance with all Federal, State and Local laws or regulations and all industry standards.
15. Unless superseded by a subsequent "RENTAL AGREEMENT", the terms of this "AGREEMENT" shall apply to (I) the rental set forth on the attached Invoice, and (II) any future rental between the parties hereto.
16. "RENTER" specifically agrees to: (I) make a 50% deposit concurrent with the execution of this "AGREEMENT" with all orders. (II) pay all rental charges in full, Seven days prior to the rental event unless otherwise specified ; (III) Authorize FPR Event Solutions to charge its credit card for any damages or other charges associated with the rental: (VI) schedule a two-hour window for FPR Event Solutions to deliver and pick-up all "EQUIPMENT";(V)provide on-site representative contact information on time of delivery and pickup and a detailed layout of the event set-up and specific set-up instructions; and (vi) inspect and sign for "RENTAL EQUIPMENT" upon delivery and pickup.
17. "RENTER" also acknowledges that it will incur additional rent (I) at a rate of $75 per 30 minutes for any delay due to load-in problems, any client delays or missing "RENTAL EQUIPMENT" upon pick-up; and (II) equal to a 20% rush charge for events booked or changed 1 day prior to the event date.
18. Permit fees, expediting fees, drawing fees, or any other expenses incurred by FPR Event Solutions, must be paid in full regardless of the event outcome.
19. Generators and Air-condition systems have hour meters, all events have a run time charge listed on the invoice, any overages are charged at $95..00 per hour per unit.
20. Late payments from customers on pre-approved credit terms will be subject to a 3% per month late payment fee based on the invoice total. The late fee will be automatically added to the invoice and sent to the client.
21. It is the client's responsibility to carry replacement cost insurance for any equipment that has been rented and used by the client away from FPR Event Solutions property.
22. All equipment that can be damaged by weather . sun , snow, water wind or any other form of nature hazards or human hazards, sprinklers etc.. must be protected from these elements . Place rented equipment protected from these elements out of harms way . FPR Event Solutions will bill for any damage equipment at full replacement cost plus shipping charges.
23. FPR Event Solutions will place a mechanic’s lien on client personal property and or location of where work is being performed for any amount due to FPR Event Solutions for equipment and or non-payment of service.
24.Customer is responsible securing work area and making sure others do not trespass during installation or dismantling.
25. Client is responsible for providing drawings of underground utilities at least 30 days prior to installation.
A 50% NON REFUNDABLE DEPOSIT IS REQUIRED FOR ALL DELIVERY ORDERS.
A 100% NON REFUNDABLE DEPOSIT IS REQUIRED FOR ANY WILL CALLS/ CUSTOMER PICK UP ORDERS.
ONCE THE ORDER IS PAID IN FULL, NO REFUND WILL BE ISSUED.
NO REFUNDS ON SPECIAL ORDERS OR CUSTOM WORK.
General Cancellation Policy
To ensure availability of all services and products, deposits are non-refundable. You may remove one or more item(s) from your order. According to the following schedule, but the following cancellation fees will apply, subject to any category-specific cancellation policies:
· 8 days prior: no cancellation fee
· 7 days prior: 100% of contract total, and your deposit will not be refunded
Days prior refers to the number of days before the earliest delivery/pickup/setup/arrival time.
Payment Policy
To confirm this agreement, an initial payment of 50.00% of the total contract amount is required.
The remaining balance is due seven (7) calendar days prior to the earliest of, a) the receipt of goods b) or performance of services.
Additional payment processing fees may apply.